rh85 Privacy Policy

1. Introduction

This Privacy Policy applies to all users of the rh85 platform, including visitors to rh85.org and registered account holders. By using the platform, you acknowledge that you have read and understood this policy and consent to the collection and use of your personal data as described here.

rh85 is committed to protecting the personal information of Filipino players in accordance with applicable data protection principles. We collect only what is necessary to operate the platform, fulfil legal obligations, and deliver a safe gaming experience.

2. Information We Collect

We collect personal information through your registration, account activity, deposits, withdrawals, and interactions with the rh85 platform. The categories of data we collect are as follows:

2.1 Information You Provide Directly

• Full name and date of birth
• Email address and mobile number
• Residential address (city, province, Philippines)
• Government-issued ID details submitted for identity verification (KYC)
• Financial information: bank account details or e-wallet identifiers used for deposits and withdrawals in PHP
• Source of funds documentation (where required for large transactions)

2.2 Information Collected Automatically

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Session activity, login timestamps, and page interactions
• Game activity, wager history, and transaction records
• Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

rh85 uses the personal data we collect for the following purposes:

• Account management: creating and maintaining your rh85 account, verifying your identity, and enabling login access.
• Payment processing: facilitating PHP deposits and withdrawals through your nominated Philippine bank account or supported local e-wallet.
• Platform operations: delivering game content, processing bets, settling winnings, and maintaining your transaction history.
• Security and fraud prevention: detecting suspicious login activity, preventing unauthorised account access, and flagging irregular transaction patterns.
• Responsible gaming: monitoring play patterns to identify potential signs of problem gambling and applying tools such as deposit limits or self-exclusion where requested.
• Communications: sending account-related notifications including deposit confirmations, withdrawal updates, and security alerts. Promotional emails are sent only to players who have opted in.
• Legal compliance: fulfilling record-keeping and reporting obligations under applicable law.

4. Sharing of Personal Data

rh85 does not sell your personal data to third parties. We share your information only in the following limited circumstances:

• Payment processors: your financial details are shared with payment service providers solely to process your PHP transactions. These providers are bound by data protection agreements.
• Game providers: some game providers receive session-level data necessary to deliver game content. No personally identifiable financial data is passed to game providers.
• Identity verification services: KYC verification may involve a third-party document verification provider. Your submitted ID is processed securely and not retained by the provider beyond verification.
• Legal and regulatory obligations: rh85 may disclose information where required to do so by law, court order, or in response to a legitimate government request.
• Fraud and crime prevention: data may be shared with relevant authorities or industry bodies where there is a reasonable suspicion of financial crime.

5. Data Security

rh85 applies technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• SSL/TLS encryption for all data transmitted between your device and the rh85 platform
• OTP (one-time password) verification for account login and sensitive actions
• Restricted internal access to personally identifiable data on a need-to-know basis
• Regular security monitoring and access logging
• Secure storage of KYC documentation with access controls

While rh85 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your login credentials confidential and for notifying rh85 immediately if you suspect unauthorised access to your account.

6. Data Retention

rh85 retains personal data for as long as your account is active and for a reasonable period afterwards to fulfil legal and operational obligations. Specific retention periods apply to different data types:

• Account and identity data is retained for the duration of your active account and for a period after closure as required for legal compliance.
• Financial transaction records are retained in accordance with applicable record-keeping requirements.
• KYC documents are retained for the period required to satisfy anti-money laundering obligations.
• Game and bet history is retained to enable dispute resolution and responsible gaming assessments.

When data is no longer needed for its original purpose and no legal obligation requires its retention, rh85 will securely delete or anonymise it.

7. Cookies and Tracking

rh85 uses cookies and similar technologies to operate the platform and improve your experience. Cookies are small files stored on your device that help us recognise returning sessions, remember preferences, and monitor platform performance.

Types of Cookies We Use

• Essential cookies: required for the platform to function. These handle session authentication and security checks. You cannot opt out of these while using rh85.
• Performance cookies: collect anonymised data about how players navigate the platform to help us improve usability.
• Preference cookies: remember your settings and preferences across sessions.

You can manage non-essential cookies through your browser settings. Disabling certain cookies may affect how some parts of the platform function.

8. Your Rights

As a user of the rh85 platform, you have the following rights with respect to your personal data. To exercise any of these rights, contact rh85 support through live chat or at [email protected].

9. Players Under 21

rh85 is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we discover that a person under 21 has registered an account, we will immediately suspend the account, delete the associated personal data, and void any associated balance.

If you believe a minor has registered on rh85, please contact support immediately so we can investigate and act accordingly.

10. Policy Updates

rh85 may update this Privacy Policy from time to time to reflect changes in how we operate or to comply with updated legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through the platform.

Continued use of rh85 after an update to this policy constitutes your acceptance of the revised terms. If you do not agree with any update, you should stop using the platform and may request account closure and data deletion by contacting support.